Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 2 business days of purchase. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days; we will notify you if there is a significant delay.
Domestic Shipping Rates (United States)
Standard Shipping: $8.00 for orders under $75.00; free for orders of $75.00 or more.
Express Shipping: $15.00 flat rate.
Shipping delivery times are estimates and may vary depending on carrier delays outside of our control. You will receive a shipping confirmation email with tracking information once your order has shipped.
International Shipping
We do not currently offer international shipping. Please check back for updates as we expand our shipping options.
Damaged or Lost Packages
If your order arrives damaged, please refer to our Return Policy for information on replacements. If your package is lost in transit, please contact our customer service team with your order number so we can assist you.
Questions
If you have any questions about your order or our shipping practices, please contact us at sugarandsnout@gmail.com.